Frequently Asked Questions
Where are you located?
4300 S I-10 Service Rd St 101E Metairie, LA. Beautiful atrium gardens and flowing streams provide a peaceful and tranquil setting.
-Both bathrooms require a key so let me know if you need to access them.
-I do not accept walk-ins so please make an appointment prior to visiting.
Do I have to wear a mask?
State of Louisiana Phase 2 Face Covering Order:
A) All businesses or organizations ... shall require all persons who enter the premises to wear a face covering, unless the individual is not required to wear a face covering pursuant to Subsection 3(B) [any individual with a medical condition that prevents the wearing of a face covering] of this order.
For more information on COVID, please visit my blog
How should I prepare for my first treatment?
There are a few ways to be prepared for your first treatment. Each first time client is required to fill out an intake form. Make sure your intake form is filled out within 24 hours of your appointment. Just before your appointment, make sure you are well hydrated, have practiced good hygiene, and are free from makeup, heavy colognes, and perfumes. Coming in 10-15 minutes prior to your scheduled time is important so that you are on the table on time and get the full time you purchased.
What should I expect from my first session?
Your therapist will go over your health history thoroughly. They will also make note of what your goals for the session are. This discussion helps the therapist to determine the best course of action for that particular session and also to plan for future sessions as well. Your therapist will carefully explain the procedures for getting undressed and onto the table. During the treatment, your therapist will evaluate muscles through their personalized hands on approach and take mental note of any potential problem areas. After your session is complete, you should feel calm and relaxed. Any issues you had prior to the session may feel alleviated or they may require more than one session.
How do I prepare for a mobile appointment?
The most important thing for mobile appointments is ensuring there is enough space for the massage table and the therapist to move around it. Make sure the temperature in the room is not too cold or too hot. Your body temperature will lower and the therapists body temperature will rise. Also be sure there is enough lighting for the therapist to be able to move around safely. Other than that, you can customize the environment in whatever way you like. Be sure to drink lots of water before and after your appointment. Taking a warm shower right before the session also helps the muscles to relax enabling a more effective massage.
Do I have to remove all of my clothing?
Absolutely not. Generally, clients remove everything except their underwear. Some remove their underwear, some keep their socks on. It's all about what you are most comfortable with. Massage therapists are trained in proper draping techniques which keeps clients fully covered except the area being worked on. If you choose to stay fully clothed, we can use compression techniques and/or work the hands and feet.
Does my therapist really need to know my health history?
Yes. Being honest about your health history is crucial to ensuring the safety of performing different massage modalities and techniques. This includes any medications taken. All information given is kept completely confidential unless required by law due to HIPAA regulations.
What if I don't like my feet/face/etc touched?
No problem. Always communicate your preferences and what you are comfortable with your therapist. We want to ensure you have an enjoyable experience and that you never feel uncomfortable.
Is massage supposed to hurt?
No. Massage techniques should never cause any pain. Depending on the treatment you select and what your goals are, some techniques could possibly be slightly uncomfortable, but never painful. If you have to clench your muscles your body is trying to tell you that the pressure is too much. Always communicate if something is painful or unpleasant.
Have a question I haven’t answered? Contact me.